(For past announcements, please click
COMING SOON!! NEW ONLINE
BILLING & THE ABILITY TO REFRESH YOUR CONVERTER!
April 2016: In the next couple
of months Coast Communications will be offering online billing.
Our customers will now be able to view their bill online, make
a payment and if they are having issues with their converters,
they will now be able to send a refresh to themselves!
COMING SOON!! NEW WAY TO
INFORM OUR CUSTOMER OF DATA OVERAGES
April 2016: In the next couple
of months Coast Communications will be implementing a new procedure
to notify our customers of their data usage. You will still be
receiving an email but when you reach the 80% mark you will experience
a redirect window on your device informing you that you are at
80% and then again at 100%. You will have to respond to the pop
up for it to disappear. If you have any questions or concerns
regarding this, please call us.
APRIL 2016 - NEW BANDWIDTH/DATA
Are you in need of more bandwidth/data
per month. Check out our new packages.
APRIL 2016 - DIGITAL CONVERSION
COMPLETING THIS YEAR!
The digital conversion will
be completed this year. There will no longer be analog available
in any package as of Jan. 1, 2017. If you do not have a convertor
on your TV you will no longer have video channels available to
you. Please call today and lets get you converted!
NEW LATE OR NON-PAYMENT
- Late or Non-Payments: You may be billed fees, charges, and
assessments related to late or non-payments if for any reason
(a) Coast Communications Co. does not receive payment for the
Service(s) by the payment due date or (b) you pay less than the
full amount due for the Service(s). YOU WILL BE ASSESSED A
MINIMUM LATE FEE OF $4.00 OR 10%, UP TO A MAXIMUM OF $25.00,
PER MONTH FOR ANY PAYMENT AMOUNT THAT HAS NOT BEEN PAID IN FULL
by the 10th of the following month.
- Fees Not Considered Interest
or Penalties: Coast
Communications Co. does not anticipate that you will fail to
pay for the Service(s) on a timely basis, and we do not extend
credit to customers. Any fees, charges, and assessments due to
late payment or nonpayment are liquidated damages intended to
be a reasonable advance estimate of our costs resulting from
late payments and non-payments. These costs will be difficult
to calculate or to predict when we set such fees, charges, and
assessments, because we cannot know in advance: (a) whether you
will pay for the Service(s) on a timely basis, if ever; (b) if
you do pay late, when you will actually pay; and (c) what costs
we will incur because of your late payment or non-payment.
- Collection Costs: If we use a collection agency or attorney
to collect money owed by you, you agree to pay the reasonable
costs of collection. These costs include, but are not limited
to, any collection agency's fees, reasonable attorneys' fees,
and arbitration or court costs.
- Suspension/Disconnect: If you fail to pay the full amount due
for any or all of the Service(s) then Coast Communications Co.,
at its sole discretion in accordance with and subject to applicable
law, may suspend or disconnect any or all the Service(s) you
- NSF Fees: NSF fees have increased from $20.00