What are Sun Outages?
Twice a year, you may experience some degree of television interference due to "sun outages." Such outages are caused by a phenomenon called a "solar satellite interference." These brief outages occur when the sun passes directly behind satellites transmitting cable signals. When the sun is aligned with a satellite, solar radiation, an energy the sun is emitting, interferes with the satellite's signal and thus causes a brief signal outage.
When do sun outages happen and how long do they last?
Sun outages occur every year, in Spring and Fall and last approximately about a week each time. The sun outage happens only during the day between 9:00 am and 5:30 pm (no sun, no interference) and is brief, lasting anywhere from 5 minutes, up to 45 minutes.
What kind of outage/interference can I expect?
During the sun outage, you may experience a pixelated picture, picture freezes or goes completely black screen or audio distortions for a brief period of time.
What should I do during a sun outage?
Coast Communication's apologizes for any inconvenience a sun outage may cause. However, solar satellite interference is out of our control. Please be patient and everything will get back to normal. If you have a question about sun outages, please call us at 888-224-6502.
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